Shipping Policy
Shipping Policy
At BALANCIA TEXTILES PRIVATE LIMITED, we are committed to ensuring that your fashion essentials reach you promptly and securely. This Shipping Policy explains our delivery coverage, processing timelines, and related information.
1.Shipping Coverage
- We currently deliver orders across India.
- ✔ Free Shipping on all domestic orders
- At present, we do not offer international shipping.
2.Order Processing
- Orders are typically processed within 1–2 business days, excluding weekends and public holidays.
- Orders placed after 5:00 PM IST will be processed on the following business day.
3.Estimated Delivery Timelines
- Delivery timelines may vary based on location:
- Metro cities: 3–5 business days
- Non-metro locations: 5–8 business days
- Remote areas: 7–10 business days (subject to courier service availability)
- Please note: Delivery delays may occur due to weather conditions, courier disruptions, strikes, or other unforeseen circumstances.
4.Order Tracking
- Once your order has been shipped, tracking details will be shared via email or SMS.
- You may also log in to your account on our website to check the current order status.
5.Damaged or Missing Shipments
- If your order is received in a damaged condition, appears tampered with, or has missing items:
- Capture clear photos immediately upon delivery
- Notify us within 48 hours by emailing contact@houseofbalancia.com
- Our team will review the issue and assist with a replacement or refund in line with our Refund & Returns Policy.
6.Contact Information
For any shipping-related queries or support, please contact us:
Email: contact@houseofbalancia.com
Phone: 8503088578
Company Name: BALANCIA TEXTILES PRIVATE LIMITED